3 comments on “Phoenix Airport…

  1. Hi! Just happen to surf by & can’t help but smile to read ur experiences with the police, the bank with its credit card saga, and then with these modern check-in machines. My comp has been planning to set a Customer Service Dept. too sometimes soon. So many things to be done to be able to achieve the so called ‘perfect’ customer service. It will be a long and an on-going process, I think. Same to you lah, Is. So keep on working. I’m sure, just like everything in your life, u’ll make it eventually. Caiyoo.. 🙂

  2. #2:

    Kalau di negeri kita Mas, banyak kasus di mana yang seharusnya melayani malah sibuk minta dilayani, hehehe…

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